Refund Policy for Creed Academy
Effective Date: January 2025
At Creed Academy, we aim to provide the best possible services and ensure your satisfaction. This refund policy outlines the conditions under which refunds may be granted.
1. Eligibility for Refunds
Refunds may be issued under the following circumstances:

• The service was not delivered as described or agreed upon.

• Technical issues prevented the delivery or access to a paid service, and Creed Academy could not resolve the issue.

• A refund request is made within the agreed time of purchase or enrolment.

2. Non-Refundable Items
The following are generally not eligible for refunds:

• Services or courses already completed or accessed in full.

• Fees for customised services, unless the agreed deliverables were not met.

• Situations where the refund request is made outside the specified timeframe.

3. How to Request a Refund
To request a refund, please:

1. Email us at dylan@creed.academy with the subject line “Refund Request.”

2. Include your name, contact information, order details, and a brief explanation of your reason for requesting the refund.

4. Processing Refunds

• Once we receive your refund request, we will review it and notify you of your refund approval or rejection.

• Approved refunds will be processed within [insert timeframe, e.g., 7-14 business days], and the amount will be returned to the original payment method.

5. Changes to This Refund Policy
Creed Academy reserves the right to modify this policy at any time. Changes will be posted on this page with the revised effective date.
6. Contact Us
If you have questions or need assistance regarding this refund policy, please contact us at:
Email: dylan@creed.academy